GREEN TECH respects and is committed to protecting the personal information of our clients, partners and website visitors. This policy describes the types of information we collect, how we use, store and protect that information, and your rights, in compliance with Vietnam's current laws on personal data protection.
1. Scope
This policy applies to personal information that GREEN TECH collects through our website, contact forms, email, phone, Zalo and other communication channels in the course of consulting and providing our services.
This policy does not apply to third-party websites, applications or services linked from our website. You should review each party's own privacy policy before providing them with any information.
2. Information we collect
GREEN TECH collects only the information necessary to respond to your requests and provide our services, following the principle of data minimization. We do not actively collect sensitive personal data such as health information, biometric data, political opinions or religious beliefs.
Depending on how you interact with us, the information collected may include:
- Contact information: your name, phone number, email address, company name and job title, provided through forms or during direct conversations.
- Request details: project descriptions, service needs, documents and other information you choose to send us.
- Technical information: IP address, browser type, device, time of access and pages viewed, recorded automatically when you use the website.
- Transaction information: invoicing details, contracts and collaboration history once you become a GREEN TECH client.
3. How we use your information
GREEN TECH processes personal information only with your consent or where permitted by law, and does not use it for any purpose beyond those we have notified you of. Specifically, your information is used to:
- Respond to consultation requests, send quotes and discuss your project.
- Perform contracts, deliver products, and provide warranty and technical support.
- Send notifications related to the services you are using.
- Send information about new services, articles or events if you have agreed to receive it; you can unsubscribe at any time.
- Analyze website traffic in aggregate form to improve content, performance and the website experience.
- Fulfill obligations under the law or at the request of competent government authorities.
4. Sharing information
GREEN TECH does not sell, rent or trade your personal information with any party for commercial purposes. Information is shared only in the following limited circumstances:
- With service providers that support our operations, such as cloud hosting, email or website analytics tools; these parties may process data only according to our instructions and must commit to an equivalent level of confidentiality.
- With your explicit consent.
- When requested by competent government authorities in accordance with the law.
- When necessary to protect the rights, legitimate interests or safety of GREEN TECH, our clients and the community, to the extent permitted by law.
5. Storing and protecting information
Personal information is stored on server systems and cloud services with appropriate safeguards. Some infrastructure providers may host servers outside Vietnam; in such cases, data is transferred and processed in accordance with applicable law.
We retain information for as long as necessary to fulfill the purposes for which it was collected, or for the period required by law, and then securely delete or anonymize it.
No system is completely secure, but we apply appropriate technical and organizational measures to protect data, including:
- Encrypting the connection between your browser and our website using HTTPS.
- Granting access on a least-privilege basis, so only staff with relevant responsibilities can access data.
- Signing confidentiality agreements with staff and partners who handle client information.
- Regular backups, system monitoring and frequent security patching.
- An incident response process, including notifying users and the authorities when required by regulations.
6. Cookies and tracking technologies
The GREEN TECH website may use cookies — small data files stored in your browser — to remember your preferences and measure traffic so we can improve our content and performance.
You can block or delete cookies in your browser settings. Disabling cookies won't affect your ability to read our content, but some features may not work as intended. The cookies on our website fall into the following groups:
- Essential cookies: ensure the website works properly, for example by remembering the display language you've selected.
- Analytics cookies: help us understand how users interact with the website through aggregated statistics, not to identify individuals.
7. Your rights
Under Vietnamese law on personal data protection, you have the following rights regarding your information:
- To know how your information is collected and processed.
- To give or withdraw consent to the processing of your data.
- To access, view and request correction of inaccurate information.
- To request deletion of your data, or restriction of its processing, when it is no longer needed, unless otherwise provided by law.
- To object to the use of your information for marketing and advertising purposes.
- To file complaints, report violations or claim compensation as provided by law when your legitimate rights are infringed.
8. Policy updates and contact
GREEN TECH may revise this policy to reflect changes in our services or in the law. The new version will be posted on this page together with the date of the update; for significant changes, we will provide clear notice on our website.
If you have questions about this privacy policy or wish to exercise your rights regarding your personal data, please contact us through the channels below. We will verify your request and respond as soon as possible.
- Email: admin@greentech247.com
- Phone / Zalo: 0888 220 044
- Address: 403A Nguyễn Duy Trinh, P. Bình Trưng, TP. Hồ Chí Minh